Privacy Policy
How we collect, use, and protect your information
Privacy Policy Overview
At SmartGoldLoans, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.
1. Information We Collect
- Personal information (name, address, phone number)
- Financial information for loan applications
- Device and usage information
- Communication records with our support team
- KYC and identity verification documents
2. How We Use Your Information
- Process loan applications and comparisons
- Verify your identity and prevent fraud
- Communicate about our services and offers
- Improve our platform and user experience
- Comply with legal and regulatory requirements
3. Information Sharing
- We share information with partnered lenders for loan processing
- Service providers who help operate our platform
- Legal authorities when required by law
- We never sell your personal information
- Third-party analytics services (in anonymized form)
4. Data Security
- We use industry-standard security measures
- Regular security audits and updates
- Encrypted data transmission and storage
- Strict access controls for employee data access
- Regular staff training on data protection
5. Your Rights
- Access your personal information
- Request corrections to your data
- Delete your account and associated data
- Opt-out of marketing communications
- File a complaint about data handling
6. Contact Us
If you have any questions about our privacy practices or would like to exercise your rights, please contact our Data Protection Officer at support@smartgoldloans.com or call us at +91-8595013984.